Teach Pendant FAQ
Q1: How to lock the screen (screen cannot be tapped) and unlock on the vertical teach pendant
Press the "Aux" + "Interlock" buttons simultaneously
Q2: The scroll wheel on the side of the teach pendant is invalid
- Check whether the disable scroll wheel key is enabled on the Settings - Operation Parameters page 2. Replace the teach pendant to verify whether the scroll wheel is damaged
Q3: Password is required after switching modes on the teach pendant
Check whether "require password when switching modes" is enabled on the Settings - Operation Parameters page
Q4: The teach pendant screen turns off automatically
Check whether a screen-off time is set on the Settings - Operation Parameters page; the default of 0 minutes means the screen never turns off
Q5: Connection lost during new machine adaptation
- The teach pendant IP is set incorrectly or the network port is damaged 2. The controller or teach pendant program crashed 3. The startup script is wrong
Q6: Cannot input Chinese
- Import the pinyin database
Q7: How to replace the teach pendant logo with the customer company logo
- Prepare a USB drive, convert the image to be uploaded to PNG format, and rename it to logo. 2. Compress it, place it in the root directory of the USB drive, and upload it.
Q8: The teach pendant prompts "operation too fast"
Do not switch the teach pendant rotary switch too quickly
Q9: The teach pendant screen is malfunctioning, tapping triggers random actions
Press and hold the small circle at the bottom left, the bottom row coordinate keys, and the stop key at the top right; after the prompt "cannot delete" appears, power off and restart; follow the prompts to calibrate the screen
Q10: The teach pendant cannot properly recognize an inserted USB drive
- Check whether the USB drive is FAT32 format 2. Check whether the USB port is damaged; if the USB port is damaged, contact technical personnel for repair
Q11: Teach pendant administrator password forgotten
Prepare a laptop and network cable in advance; contact technical personnel to restore it
Q12: The teach pendant and controller keep showing "data synchronization complete"
Check whether the network cable from the controller to the teach pendant is loose
Q13: A pop-up window at the bottom right of the teach pendant keeps reporting "Error"
Check on the teach pendant whether the Settings/IO/Alarm Information port is enabled
Q14: How to change the administrator password
After logging in as administrator, click change password and set the desired password
Q15: Teach pendant connection lost, backend prompts access denied
Connect a monitor to check; it is likely the hard drive is damaged
Q16: The teach pendant touch screen has no response
Check whether the touch screen cable is loose, or restart the teach pendant, then check whether the system is frozen. If it still does not work, the touch screen may need to be replaced
Q17: The teach pendant shows communication with the controller disconnected
Check whether the network cable is connected properly and the IP address is set correctly, or try restarting the controller and teach pendant
Q18: After switching the teach pendant language, some interfaces still display the original language
After switching the language, the teach pendant needs to be restarted for it to take full effect; check whether the language pack is complete and upload it again
Q19: After startup, the teach pendant stays on the boot screen and cannot enter the system
Check whether the internal system files of the teach pendant are damaged; try re-flashing the firmware or restoring factory settings; if it still cannot start, the storage chip may be faulty and the teach pendant mainboard needs to be replaced.
Q20: When multiple controllers are connected interactively via a switch, the teach pendant disconnects
Check whether the teach pendant IPs of these devices are the same; it may be caused by IP conflict or communication congestion
Q21: Replacing the teach pendant boot screen fails
Pay attention to the file format and image format
Q22: Why does the screen suddenly become unjoggable?
Unplug and reinsert the USB; if it still does not work, contact technical personnel.